right of withdrawal
Delivery time costs :
Germany delivery : Free 1-3 working days
International delivery : 4-6 working days
2.14 THE CONDITIONS AND THE TIME LIMITS
Please note that you must return the goods to us at our address without undue delay and in any case no later than 30 days from the day on which you send us your cancellation of this order. To meet the deadline, it is sufficient to send the goods before the 30-day period has expired. To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
3.12 Refunds (if applicable):
Once your return has been received and inspected, we will send you an email to let you know that we have received your returned item. We will also notify you of our approval or rejection of your refund.
If approved, your refund will be processed and a credit will automatically be applied to your credit card or original method of payment within a specified number of days.
If you have ordered the wrong item we will have to charge an additional handling fee of €2.40 which will be deducted from your full refund.
3.13 Exchange (if applicable)
If you have ordered an item in error ie H. The wrong model, you will be responsible for paying your own shipping costs to return your item. Shipping costs are non-refundable. We also do not assume any return costs incurred for incorrectly ordered items. If the item doesn’t work or you need a replacement, we can fully refund the shipping cost.
If you have ordered an item by mistake, ie wrong model, you will have to cover your own shipping costs for returning your item. Shipping costs are non-refundable.
If the item doesn’t work or you need a replacement, we can fully refund the shipping cost.